Terms and Conditions

Terms and conditions  

1. Introduction 
Welcome to Sentio apothecary! These terms and conditions outline the rules and
regulations for the use of our website and the purchase of our soap bars. 

2. Definitions 
"Company" refers to Sentio apothecary. 
"Customer" refers to anyone purchasing soap bars from our website. 
"Product" refers to the soap bars offered for sale on our website. 
"Website" refers to www.sentioapothecary.co.uk. 

3. Ordering and Payment 

•  Customers can place orders for soap bars through our website. 
•  All payments are processed securely through accepted payment methods specified on our website. 
•  The Company reserves the right to refuse or cancel an order for any reason, including limitations on quantities available for purchase, inaccuracies, or errors in product or pricing information. 

4. Shipping and Delivery 

• We aim to process and ship orders promptly, with estimated delivery times provided on our website. 
• Shipping fees and delivery options are detailed during the checkout process.
• The Company is not responsible for delays in shipping caused by external factors or events beyond our control. 

5. Returns and Refunds 

• Customers may return soap bars within a specified period if they are defective or damaged upon delivery. 
• Refunds or exchanges are subject to inspection and approval by the Company. 
• We do not accept returns for reasons other than product defects or damage during transit. 

6. Product Information and Disclaimers

• We strive to accurately display product descriptions, images, and ingredients on our website. However, we do not guarantee their accuracy or completeness. 
• Customers are advised to review product details and consult any allergy warnings before purchasing. 

7. Intellectual Property 

• All content, trademarks, and intellectual property on this website are the property of the Company. 
• Customers must not reproduce, distribute, or use any content from our website without permission. 

8. Privacy Policy 

• Our Privacy Policy outlines how customer data is collected, used, and protected. By using our website, customers agree to our Privacy Policy. 

9. Governing Law and Jurisdiction 

• These terms and conditions are governed by the laws of United Kingdom. Any disputes arising from their interpretation will be subject to the exclusive jurisdiction of the courts in the United Kingdom. 

10. Changes to Terms and Conditions 

• The Company reserves the right to update or modify these terms and conditions at any time. Changes will be effective upon posting on the website. 

11. Contact Information 

• For any inquiries or concerns regarding these terms and conditions, please contact us at sentioapothecary@gmail.com .